Let's Hear It

Questions & Comments

Please view our Guidelines or shoot us an email at info@ballparkbus.com with questions about our public trips.

Have questions about booking your seats?
Email us at info@ballparkbus.com and we'll reply as soon as possible.


Private Group Outings to Nationals Park

It's door-to-door service to the ballpark from your home or office. Email us at info@ballparkbus.com to get started.

  • We'll work directly with Reston Limousine to coordinate your pick-up, drop-off, and everything in-between
  • From 55-seat Coaches to 14-seat Van Terras, Reston Limousine's fleet can accommodate groups of all sizes
  • Highly-trained, courteous, and professional drivers offer the highest level of service and safety
  • Our competitive flat rates mean you won't have to worry about extra charges if your game runs long

For Assistance During Your Trip

In the event that you require assistance during your trip, you may call Reston Limousine's Dispatch Line.

Reston Limo's Dispatch:
(703) 478-0911

This number is for assistance during your trip ONLY.
Please let the dispatcher know that you're on the Ballpark Bus and specify which location you departed from. If you are having difficulty finding your bus after your game or event, dispatch will notify your driver and assist in anyway they can. Dispatch will not delay departures to your game from your restaurant under any circumstances.

Please direct booking questions and all other inquiries to info@ballparkbus.com.


Cancellation Policy

Cancellation and refund requests can be made by emailing info@ballparkbus.com. Refunds will be provided only if you cancel at least one week prior to your bus trip.

If a bus trip is cancelled due to weather, game cancellation, or other reasons beyond our control, passengers will receive a rain check credit for each seat booked that may be applied to another scheduled bus trip. Makeup games are not typically added to our bus schedule.

We will notify you of cancellations via email as soon as possible. We keep passengers informed through the email address they provide when booking their seats. It is the responsibility of whoever receives this email to notify everyone in their party.